About Us:

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

As we aim to accelerate growth in Canada, we are actively seeking a Warehouse Team Leader to support our growth at our new Halifax, NS location.

About the Role

We are seeking a results-driven Warehouse Team Leader to oversee daily operations within a fast-paced 3PL distribution environment. The ideal candidate brings prior experience working at Amazon, with a strong understanding of high-performance warehouse standards, lean processes, and productivity metrics.

As a frontline leader, you will supervise associates, drive operational excellence, and ensure safety, quality, and service targets are consistently met.

Key Responsibilities

Operations & Team Leadership

- Supervise and lead a team of warehouse associates (e.g., picking, packing, shipping, receiving)
- Assign daily tasks and monitor workflow to meet productivity and service level agreements (SLAs)
- Drive performance through coaching, feedback, and accountability
- Lead daily shift huddles and communicate key operational updates

Performance & Productivity Management

- Track and manage KPIs such as:
- Units per hour (UPH)
- Order accuracy
- On-time shipping
- Labour efficiency
- Implement continuous improvement initiatives using Lean and Amazon-style best practices




- Identify bottlenecks and optimize processes to improve throughput

Health & Safety Compliance

- Enforce compliance with the Ontario Occupational Health and Safety Act (OHSA)
- Promote a strong safety culture on the warehouse floor
- Conduct safety audits, incident reporting, and corrective actions
- Ensure proper use of equipment and PPE

Employee Engagement & Relations

- Foster a positive, inclusive, and high-performance team setting
- Address employee concerns and resolve conflicts promptly
- Support attendance management and progressive discipline in line with company policy and Ontario regulations
- Recognize and reward strong performance

Training & Development

- Train new hires on warehouse processes, systems, and safety standards
- Cross-train associates to ensure operational flexibility
- Mentor team members for career growth and advancement

Warehouse Systems & Technology

- Utilize Warehouse Management Systems (WMS), RF scanners, and reporting tools
- Leverage experience with Amazon systems/processes (e.g., rate tracking, workflows, standard work)
- Ensure accurate inventory handling and system updates

Qualifications

Education & Experience





- High school diploma required; post-secondary education is an asset
- Mandatory: Previous experience working at Amazon (warehouse or fulfillment center)
- 2–5 years of experience in warehouse operations, logistics, or distribution
- 1–3 years of leadership or supervisory experience

Skills & Knowledge

- Strong understanding of high-volume, fast-paced warehouse environments
- Proven ability to manage productivity metrics and KPIs
- Familiarity with Lean principles and continuous improvement
- Knowledge of Ontario health & safety regulations
- Experience with WMS systems and RF technology
- Strong leadership, communication, and problem-solving skills

Working Conditions

- On-site role within a warehouse environment
- Requires standing, walking, and occasional lifting
- Require flexible scheduling, including evenings, weekends, or peak seasons
- Exposure to varying temperatures depending on warehouse conditions

Key Competencies

- Results-driven and performance-oriented mindset
- Strong leadership and team development skills
- Ability to thrive under pressure in a high-volume operation
- Adaptability and continuous improvement focus
- Attention to detail and operational discipline

What We Offer

- Competitive salary and performance incentives
- Comprehensive benefits package
- Career growth opportunities within a growing 3PL organization
- Fast-paced, dynamic warehouse environment

Compensation

$26-28/hour

Overtime eligible

Health Benefits: effective as of hire date

Retirement Plan: effective as of hire date

📌 Team Leader (Operations Supervisor) (Halifax Regional Municipality)
🏢 ID Logistics Canada
📍 Halifax Regional Municipality