Shape the future of public safety as a Technical Account Manager with Axon, driving strategic customer engagements and technical solutions in a hybrid work environment in Grande Prairie. As a pivotal point of contact at Axon, the Technical Account Manager role is vital for establishing long-term partnerships with key customers. This position emphasizes project management, customer advocacy, and technical expertise to meet operational objectives using Axon’s creative products.

Collaborate with cross-functional teams to ensure solutions meet diverse stakeholder needs while contributing to Axon’s mission of protecting life. Key Responsibilities:

- Serve as the primary technical contact for assigned agencies
- Develop expertise in Axon Records and Productivity Suite




- Collaborate with customers to configure and optimize solutions
- Deliver training sessions and facilitate knowledge transfer
- Monitor support tickets and provide Tier 2 technical support Requirements:
- Bachelor's degree in IT, Business, or related field
- 4+ years in technical account management or related fields
- Experience with public safety organizations preferred
- Strong skills in analytics and troubleshooting
- Ability to manage diverse technical discussions Leverage your technical insights and customer-facing skills to drive impactful outcomes with Axon.

📌 Technical Account Manager at Axon (Grande Prairie)
🏢 Stryker
📍 Grande Prairie