Support Worker Permanent, Part-time
Build your career where you truly belong — welcome to Umbrella Family.
For over 35 years, we’ve been a trusted leader in early childhood education, powered by passionate staff who make a real impact every day. At Umbrella Family, you’re supported, heard, and empowered to grow in a collaborative environment designed to help you thrive.
Join a workplace that values your contributions and celebrates the connection you make with children and their families. This isn’t just a job — it’s your opportunity to be part of something special.
Internal Posting Date: 08/12/2026
Internal Closing Date: 08/18/2026
Target Start Date: 08/31/2026
Internal applicants please submit your application through this job posting by 12:00PM on 08/18/2026
Location: Hillcrest Centre, 40 Eastwood Street, Hamilton, ONL8H 6R7
Total Hours per Week: 26.25
Schedule: Monday-Friday, 7:00 am to 9:30 am and 3:15 pm to 6:00 pm
Pay Rate (per Collective Agreement, includes wage grants): $21.79 per hour
About the Role As a Support Worker , you will provide support for children with physical, behavioural, or mental health challenges in our childcare and school-age programs. Your role is essential in helping children succeed in a safe, nurturing, and structured environment, while working collaboratively with families, teachers, and colleagues. Your work ensures smooth transitions, consistent routines, and individualized support that enables each child to thrive.
Qualifications Related experience supporting children with diverse abilities and behaviours
Knowledge of strategies for positive behaviour guidance and self-regulation support
Ability to work collaboratively with families, educators, and school partners
Familiarity with Individual Education Plans (IEPs) and implementing individualized strategies
Excellent problem-solving, communication, and interpersonal skills
Flexibility to adapt to varying schedules and responsibilities
Patience, empathy,



and passion for supporting children and their families
Certifications Standard First Aid with CPR Level C
Satisfactory Vulnerable Sector Police Check
Proof ofup-to-date immunizations(TB, Tetanus, MMR)
Key Responsibilities Provide support to children with physical, behavioural, or mental health challenges
Support daily routines, including meal/snack times, transitions, and school pick-ups/drop-offs
Assist children with self-regulation, social skills, and behavioural guidance according to individualized strategies
Communicate and collaborate with parents, school staff, and colleagues to ensure consistent support and smooth transitions
Implement Individual Education Plans (IEPs) or individualized strategies as required
Observe, document, and report on children’s progress and needs
Support a safe, inclusive, and structured learning environment
Assist with classroom or program activities as required, while providing personalized support for assigned children
Adapt to the needs of multiple children or classrooms as required by the centre
Why Join Umbrella Family? Comprehensive benefits package
Robust retirement plan with employer matching
Access to Employee Assistance Program
Unionized workplace supporting work-life balance
Generous vacation and sick time entitlements
Priority childcare placement for employees’ children
Positive, collaborative, and supportive work environment
Commitment to Accessibility We are committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) . Please let us know if you require accommodations during the hiring process.
Recruitment Process Disclosure This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by our Human Resources personnel and hiring managers.
This job posting is for an existing vacancy within the organization.

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📌 Internal- Support Worker (Ontario)
🏢 Umbrella Family
📍 Ontario