Location: On-site in Schumacher, Ontario

Employment Type: Full-time, Salary

Start Date: October 2026

Clarity Counselling Services (CCS) is a private psychotherapy practice based in Timmins Ontario. We provide compassionate and professional counselling, psychotherapy, workshops and groups to clients and organizations throughout Ontario, in-person, and virtually. We take pride in creating a welcoming, positive, and productive environment for our clients and our team.

We are looking for a friendly and professional Office Administrator to help ensure the smooth day-to-day operations of our practice. This role involves working competently with clients, therapists, and office processes. Our ideal candidate is warm, empathetic, and an excellent communicator who can thrive independently and collaboratively as part of a team. We are seeking a motivated, highly organized, detail-oriented, and tech-savvy individual with the ability to efficiently and adaptively manage a variety of tasks.

Key Responsibilities
Client Care Coordination & Community Engagement

Engage with clients and community in a warm, skilled manner, acting as the first point of contact for all client and public inquiries

Conduct initial client consultations and match clients with appropriate therapists

Build connection with the local and virtual community by developing and distributing marketing materials (print and digital) and supporting marketing and social media outreach

Liaise with external organizations and support community partnerships

Practice Operations & Administration





Use practice software and tools to manage communications (phone, email, fax, mail) and coordinate services

Utilize electronic records systems and data management systems for scheduling, forms, records, billing, payment processing, and discharge processes

Develop and maintain administrative processes and procedures (e.g., policies, documentation protocols, third-party obligations)

Assist therapists with administrative tasks, support with practice tools, and project coordination

Monitor team compliance with administrative workflows and upholding established policies and processes

Monitor and maintain statistics and reports, providing performance summaries for leadership

Maintain employee files and HR related documentation

Basic Financial Administration

Client payments, and invoicing, support development and implementation of client payment plans

Collaboratively maintain accurate financial records

Manage office supplies, resources, and inventory, ordering supplies as needed and arranging for equipment repair or maintenance when necessary

Office opening and closing tasks

Perform light custodial duties to support an organized, clean workplace

Eligibility Requirements:





Must be at least 18 years of age, reside in Timmins, and is legally able to work in Canada

Required Qualifications:

Diploma, certificate or degree in office or business administration or related field

Proficiency with Microsoft Office and digital tools; experience with practice management software

Excellent communication skills (verbal and written) while being professional and warm

Able to work independently and collaboratively in a small team setting

Strong attention to detail, time management, and adaptability in a dynamic environment

Preferred Assets:

Experience working in a healthcare or mental health setting

Bilingualism (English/French or other languages)

Knowledge of PHIPA and privacy legislation

Bookkeeping or invoicing experience

Ability to use Canva

Valid drivers license and own vehicle

Why Join Us?

Hands-on training and support from a collaborative and experienced team

Opportunities for growth and development in a values-driven and motivated organization

A chance to make a meaningful impact in the lives of clients and the broader community

Application Deadline: September 30, 2026

We welcome applications from individuals of all backgrounds and we are committed to equitable hiring practices.

Please let us know if you require any accommodations during the application or interview process.

21 Father Costello Dr, Timmins, ON P0N 1G0, Canada

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📌 Office Administrator (Manitoba)
🏢 Timmins
📍 Manitoba