Join goeasy as a Bilingual Collections Representative, where compassion meets expertise! Assist customers with overdue accounts, negotiate repayment plans, and showcase your bilingual skills in a supportive environment.

At goeasy, we prioritize our culture and people. As a Bilingual Collections Representative, you will use your experience in collections or customer service to connect with clients in both English and French. Your role will focus on collecting overdue debts while ensuring a positive customer experience and maintaining accuracy in all documentation.

Key Responsibilities:
• Make outbound calls to collect overdue accounts
• Negotiate repayment plans tailored to customer needs
• Manage customer accounts on delinquent loans




• Complete initial trace work using online systems
• Document all collection activities systematically

Requirements:
• Fully bilingual in English and French
• 1-2 years of collections or customer service experience
• Familiarity with automated dialer systems preferred
• Robust communication skills in both languages
• Competency in MS Office and adaptable to new tools

Leverage your bilingual abilities and administrative skills at goeasy, creating meaningful connections with customers.
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📌 Bilingual Collections Representative at goeasy (Ontario)
🏢 goeasy
📍 Ontario