Join a cutting-edge team as a Level 3 Network Support Engineer, delving into data science and autonomous infrastructure. This hands-on role will engage you in troubleshooting, packet analysis, and incident response.

You will play a critical role in managing and maintaining enterprise infrastructure while leveraging your expertise in packet-level troubleshooting and data pipeline understanding. Collaborate with client teams to review and structure real-world network data, assisting in the development of AI-driven solutions.

Key Responsibilities:
• Review logs, configs, and telemetry from real networks
• Label and classify network behaviors and incident patterns
• Define schemas for large-scale data pipelines




• Troubleshoot network issues with packet analysis tools
• Interface directly with client teams across the Pacific time zone

Requirements:
• Experience as a Level 3 Support Engineer
• Familiarity with enterprise networks and Wi-Fi troubleshooting
• Proficiency in using Wireshark and tcpdump
• Understanding how infrastructure data feeds into ML models
• Authorized to work in the US or Canada without sponsorship

Leverage your networking skills to impact AI-driven infrastructure solutions.
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📌 Level 3 Network Support Engineer (Quebec City)
🏢 Dorado
📍 Quebec City