Elevate client engagement as a Customer Success Manager for Economic Intelligence at Mastercard. Partner with clients to deliver tailored insights and drive value across transactions.
Join the Advisors Client Services team at Mastercard, where your expertise will empower clients in navigating complex economic landscapes. In this customer-facing role, you'll analyze proprietary and third-party data to inform strategic decisions. Develop relationships with stakeholders and create impactful onboarding experiences while supporting the use of Mastercard products.
Key Responsibilities:
• Establish credible relationships with clients and stakeholders
• Provide product demos and training sessions
• Analyze macroeconomic trends affecting consumer behavior
• Collaborate with product and sales teams for effective communication
• Drive customer retention and expansion through targeted support
Requirements:
• Proven experience in Customer Delivery or Consulting
• Strong analytical and problem-solving capabilities
• Exceptional communication and interpersonal skills
• Experience with economics data preferred
• Willingness to travel occasionally as required
Leverage your skills to support Mastercard's commitment to a sustainable, inclusive economy through creative solutions and exceptional client service.
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