Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Reporting to the Manager, the Senior Access Planning Analyst is responsible for developing and tracking Key Performance Indictors (KPI) against negative trend reporting. Reporting resources to drive a data driven culture and deliver quality analysis, interpretation of findings and transparent articulation of results and insights into the performance of Rail Corridor Access & Control Team. Identify, analyze and interpret data trends/issues and make recommendations for improvement to business, operations and system processes.

What will I be doing?

Establish and implement a strategic plan for the collection, management and reporting of all RCAC performance data.

Responsible for the development and improvement of management reports, including KPIs, performance management business meetings, risks and issues and financial reports.

Responsible for the collection, maintenance, and validation of all RCAC project performance data through a systems approach.

Collaborates with other outreach/stakeholder relations functions across Metrolinx to ensure alignment of activities and other ongoing initiatives

Liaises with internal departments regarding operational issues or improvements,



and provides subject matter expertise to management team on as required

Creates a culture of continuous improvement to ensure high quality service standards and timely delivery are achieved. Ensures projects and initiatives are delivered on time and within budget

Recommends process, standards, or policy changes for continuous improvement and to advance excellence in corporate project management practices

Meets service delivery objectives and manages project and department activities within budgetary limits

Monitors progress to ensure that planning objectives are delivered on time and within budget, and that

anticipated business results are achieved; able to explain off-plan overages and exceptions

Provides subject matter expertise to internal stakeholders and business units to provide technical advice, assist with data interpretation, needs analysis and provide insight and commentary for decision making purposes.

Other duties as assigned.

What Skills and Qualifications Do I Need?

University degree inMathematics, Economics, Computer Science,Information Management, Statistics, or a related discipline,or a combination of education, training and experience deemed equivalent.

Minimum four (4) years’ experience in a Data Analyst or similar role, with a background in technology, information management, relational database design and development, business intelligence, data mining or statistics.

Analytical and problem-solving skills to collect, organize,



analyze, and disseminate significant amounts of information with strict attention to detail and accuracy.

Critical-thinking skills to identify trends in data and provide insight into results and outline recommendations.

Interpersonal and relationship management skills to liaise with stakeholders and business units to identify/manage data/information requirements.

Verbal and written communication skills to prepare reports, update, and brief management; provide information and explanations of a technical nature to a range of internal stakeholders

Ability to learn new software and tools in an efficient manner

Don’t Meet Every Requirement?
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: (phone hidden) or email [email protected].

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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📌 Senior Rail Corridor Planning Officer (Ontario)
🏢 Metrolinx
📍 Ontario