Express Employment Professionals, Delta, is hiring for a full time Customer Support Representative for a Richmond, BC branch of a leading health food distribution company with head office in USA. The ideal candidate is energetic, outgoing, customer-service oriented and can communicate in Chinese, and English as they a large Chinese clientele locally. This is a maternity leave of 1 year to 1.5 year period of time but likely to have long term prospect as well. Person with any type of customer service attitude are welcome!

Requirements

Offer customer service through email, phone or walk-in clients

Administrative work related to customer support and product information and follow up with clients

Occasionally physical work which will be to pick up simple/ small orders from warehouse or serve customers during events

Education and Experience

Successful candidates must be energetic, professional,



proactive and positive

Experience in customer service

Attention to detail and excellent organizational skills

Able to multi-task

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)

Able to work to deadlines, prioritize tasks appropriately and multitask effectively

Post-Secondary education would be an asset

Fluent Mandarin or Cantonese (spoken/ limited reading or writing is okay) and English skills - good written communication.

Work Schedule is 5 days within their Office Open days: Mondays to Thursdays are 1pm to 9pm, Fri 11am to 7pm, Saturday 10am to 6pm

Wage is $17.00/ hour.

Benefits after probationary period.

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📌 Bilingual (English/ Mandarin) Customer Service Representative (British Columbia)
🏢 Express Employment Professionals
📍 British Columbia