Elevate customer experiences as a Customer Solution Engineer with Sensei Labs in Toronto, Canada. Engage with clients and shape their processes using innovative digital tools.
In this full time position, you will play a crucial role in understanding customer objectives and guiding their journey with our products. As a Customer Solution Engineer, your knowledge in solution architecture and creative problem solving will be essential. You’ll also collaborate closely with Customer Success and Implementation teams to ensure alignment with client needs and the successful configuration of their Conductor instances.
Key Responsibilities:
• Engage with customer decision-makers to understand their goals
• Develop in-depth product knowledge and implementation strategies
• Assess and design unique solutions for Conductor configurations
• Own the adoption of the solution through formative phases
• Facilitate strategic conversations for process enhancement
Requirements:
• 5+ years in consulting or professional services
• Excellent verbal and written communication skills
• Experience with Fortune 500 clients on complex projects
• Familiarity with financials related to business
• Data savvy with knowledge of insights and Power BI
Drive transformation and business objectives at Sensei Labs with impactful solutions for clients.
#J-18808-Ljbffr