Reporting to the Regional Manager, the Account Manager is responsible for being a key contributor to the overall performance of the global sales team and revenue targets. They take the lead in ensuring client satisfaction and collaborate both locally and across the broader business to develop sustainable networks and relationships that extend across functions and organizations, including external partners and distributors. Additionally, they are responsible for filtering communication between the client and the company.

Key Deliverables and Responsibilities Deliver Regional Sales, Profit and Operational Targets Ensuring best commercial practice is achieved at all times

Achievement of annual sales targets including revenue and pipeline growth Actively develop, support and deliver initiatives to target competitor products

Collaborate with the broader Wenco business stakeholders to convert a greater proportion of opportunities Establish and promote trusting relationships with key internal and external customers

Responsible for building the Wenco brand in the region through the attendance of tradeshows, securing opportunities for co-writing papers, delivering presentations at events and building solid client relationships Continuous Improvement to Customer Service Promote customer-centric focus, innovation in products, services and ways of interacting with internal customers which add value to the customer and Wenco

Positively influence the customer perception through effective representation of Wenco and related products in the market place

Treat customers with respect, seek customer insight proactively,



build relationships of trust with customers and encourage customer focus among all employees and contractors

Manage and resolve customer complaints effectively and in a timely manner Technical Knowledge Continually improve self-knowledge of Wenco product and related mining processes

Gather and communicate market and competitor information Learn and adopt the Miller Heiman sales methodology as promoted by Wenco

Have a clear understanding of how information technology can benefit mines in terms of safety, productivity, maintenance and management.

Experience and Knowledge Minimum 5 years of experience in a sales position within the mining or mining services industry

Trade , Business, or Engineering qualification

Demonstrated success in selling high-end solutions within a mining and industrial environment

Technical background, with experience in engineering, mining, or technology business

Proven ability to influence cross-functional teams without formal authority Intermediate-level sales related ERP skills Skills and Abilities Comfortable presenting to large groups from varied backgrounds

Energetic, enthusiastic, results driven

Exceptional written and verbal communication skills

Understanding of modern business systems The generation and closure of recent business

Excellent teamwork skills

Holds current driver’s license in relevant state or region

Exceptional time management Travel: Often (30% - 50%) Base salary of $70,000 - $80,000, commensurate with experience and qualifications. In addition to the base salary, this role is eligible to participate in the company's sales incentive compensation plan.

📌 Account Manager, North America (Richmond)
🏢 Wenco International Mining Systems
📍 Richmond