At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive. In the Data Center Management role, you will lead the safe, reliable, and effective operation of data center facilities that support critical customer environments.

This role focuses on day‑to‑day operational excellence, facilities readiness, and coordination across technical and facilities teams to ensure availability, performance, and compliance. Success is measured through uptime, incident prevention, audit readiness, and the consistent delivery of operational outcomes aligned to customer requirements. Manage daily data center operations including power, cooling, space, and environmental controls Coordinate facility activities with infrastructure, network, storage, and platform teams Lead incident response for facilities related events and drive root cause analysis and corrective actions Ensure compliance with safety, security, and regulatory requirements across the data center Manage vendor performance for facilities services and maintenance activities Support customer engagements by translating availability and performance requirements into operational actions learning opportunities.



keen to drive your own personal and professional You are customer‑focused – someone who prioritizes customer success in their Experience managing or supporting data center or critical facilities operations Hands on experience with power, cooling, fire suppression, and environmental monitoring systems Experience managing incidents, change activities, and maintenance windows in a 24x7 environment Ability to coordinate cross functional teams during operational events and planned activities Experience working with external vendors and service providers for facilities operations Knowledge of data center safety, security, and compliance standards Ability to use operational metrics to monitor performance and drive improvements Experience supporting customer facing or managed services environments Familiarity with capacity planning and lifecycle management for data center facilities Knowledge of IT infrastructure dependencies within data center environments Certification or training related to data center operations or facilities management Kyndryl’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards.

This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language,



making knowledge of the English language a requirement for this position in addition to fluency in French. The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers.

Our Be

Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. We want you to thrive here—and we’re committed to helping you do just that. Join us and help shape what’s next.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #

📌 Associate Director, Data Center Management (Ottawa)
🏢 Kyndryl
📍 Ottawa