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Job Requisition ID: 2026-01612

Time Type: Full time

Employee Group: Staff

Job Category: Medical Health and Wellness

Employment Type: Permanent

Department: Campus Wellness

Hiring Range: $123,660.99 - $154,576.24

Posting Information: This posting is for an existing vacancy. The internal posting deadline for this position is August 20, 2026, at 11:59PM There is a qualified internal in the role.

Primary Purpose The Associate Director, Health Services (ADHS) is accountable to support Campus Wellness senior leadership (University Medical Director and Director, Operations) in the strategic and operational management of Health Services (HS), advancing Campus Wellness's commitment to student health and well‑being while ensuring services are delivered in accordance with the Regulated Health Professions Act and professional standards. The ADHS provides senior clinical leadership to the Campus Wellness team, assisting with primary healthcare issues that affect academic and personal well‑being. As a licensed healthcare professional with deep clinical acumen, the incumbent is directly accountable to the University Medical Director for the effective operationalization of clinical services, ensuring that professional standards and clinical excellence drive all aspects of departmental performance. While maintaining a functional reporting relationship with the Director, Operations for administrative alignment, the ADHS acts as the lead strategic collaborator in implementing clinical vision and strategy. By applying practitioner‑level insights,



the ADHS bridges the gap between high‑level institutional strategy and frontline care, leading interdisciplinary teams to ensure student health needs are met through integrated, evidence‑informed service delivery Key Accountabilities

Key Accountabilities

Critical Response Management Collaborates with the Health Services (HS) Leadership team to facilitate the delivery and ongoing evaluation of UWaterloo crisis response including an effective intake/triage management system and crisis intervention Coordinate and facilitate Health Services’ response for consultation and intervention for critical healthcare situations for the UWaterloo student community by providing support, assistance, and guidance through debriefing, healthcare intervention and consultation as well as liaising with UWaterloo Special Constable Services Human Resources Management Manages and holds the HS team leaders accountable to help achieve a fair, integrative, effective, and inclusive Campus Wellness (CW) service, and drives a culture of accountability Provides strategic leadership to equitably acquire, manage, retain, grow, and promote appropriate and diverse human resources throughout CW to deliver high quality care and collaboration to meet the diverse needs of CW clients Promotes innovation, creativity, and effective solutions, enabling HS employees to maximize their potential in a "fail fast forward" culture, with fair performance management, recognition, and rewards Coordinates HS leaders through role clarity, effective communications, and interactions across CW that achieve synergy, efficiency,



and optimal integration Enables resolution and synthesis of differences in multi-disciplinary and diverse teams Accountable to ensure equitable and effective performance management throughout HS Collaborates effectively with all CW leadership to help enable a productive, safe, and stress‑buffered working setting Performs overall managerial responsibilities for HS, including equitable recruitment, hiring, staff performance, salary administration, promotions, reclassifications, disciplinary issues, training, organization of functions, the establishment of policies, procedures and standards, monitoring of performance and focusing of staff efforts on CW priorities In collaboration with the University Medical Director, is responsible for recruiting and directing psychiatrists to fulfill senior and junior positions developed to provide psychiatric services and psychiatric leadership in mental health program development on campus for recruiting, supervising and directing a full‑time dietitian Has oversight of the recruitment and retention of nursing staff Provides support to the University Medical Director in the recruitment and retention of physicians Medicine and Primary Health Care Medical consultation (within confidentiality guidelines) with student service professionals, faculty and administration regarding individual students and community health issues The incumbent will conduct clinical service in HS subject to fluctuating demands, and subject to the requirements for ongoing professional development. The proportion of time for such service will normally constitute a minority proportion (e.g. up to 0.5 - 1 day/week) of the time for this position Strategic Direction and Operationalization In collaboration with the University Medical Director, provides strategic leadership and implementation for HS and for the wider campus community to meet the need for preventative community health programming, and to respond to community/campus health risks including pandemic, epidemic and other situations which threaten health and well‑being of the campus community Helps to provide strategic

📌 Associate Director, Health Services (Ontario)
🏢 Waterloo International
📍 Ontario