Discover

The Prospect

THE MISSION:

To be a welcoming face and voice to our visitors and callers. To efficiently direct calls, e-mails, faxes, website messages and text messages to appropriate internal parties

- The "Worry Pas Spirit" I have a positive, "glass-half-full" attitude and love making someone's day easier.
- Bilingual - I can easily pivot between French and English easily
- I enjoy helping others - I don't hesitate to provide assistance to my colleague when in need.
- I'm keen on serving superior customer service - in person, over the phone, or digitally - and believe in treating people the way I would want to be treated.
- This said, I can "shake off" the occasional tough call, and not let it ruin my day.
- I have good work references -I have made great connections with my previous/ current employers

What you'll do

Responsibilities

- Create a welcoming environment and make a good first impression of our company by greeting our guests and answering phone calls, e-mails, and DMs.
- Direct incoming calls, messages (e-mail, text, and from the web site) to the appropriate internal parties timely and professionally
- Timely address the needs of our walk-in guests' by identifying the right person for the to meet
- Keep up to date with all events in the staff calendars (absences, lunches, meetings) in order to direct calls, visitors,



and messages correctly to ensure the wait times are minimal
- Manage incoming and outgoing mail and courier shipments
- Coordinate internal mail such as transferring documents between our offices

What you'll need

Qualifications

- 1-3 years of Experience in Adminstrative, or Client Facing roles.
- Fluently Bilingual in English and French -- Communication, Reading, Speaking
- High School diploma
- Previous experience and hands-on knowledge in operating a phone system (We use 3CX)
- Mulititasker, Friendly, and loves helping people

We're looking for

Core Skills

Bilingual Customer Service

Data Entry English French Office Administration Admin

A little bit about us

Vienneau Insurance Ltd / Assurance Vienneau Ltée

Leading New Brunswick based independent insurance broker. With experts in all lines of insurance, including: Home, Auto, Commercial, Surety, Life, and Group Benefits.

Five NB locations to serve you better.

Are you interested?

Work With Us

- Monday to Friday
- 8:30 - 5pm (Approx)
- Full time hours | Paid Weekly!
- Health & Dental Insurance after 3 months of employment
- Group RRSP 4% matching - 3 months of employment
- Paid Vacation, starting at 3 weeks
- Paid Sick Time | Wellness Program | Employee Assistance Program

📌 Bilingual Receptionist (Shediac)
🏢 Vienneau Insurance / Assurance Vienneau Ltée
📍 Shediac