Job title: Business Analyst / Data Analyst

The Business Analyst / Data Analyst will perform various functions, including, but not limited to, assisting the ISIMI Problem Management Team to perform root cause / data analysis research to identify incident trending and initial identification of risk gaps, assist with creation of root cause analysis results shown via various methods, such as Fishbone Cause & Effect charts, pivots, etc. The individual will also assist in compiling PowerPoint decks with direction oversight from Program lead, SharePoint / database ongoing updates, and assist with reporting where applicable.

Qualifications and Primary Responsibilities

#Must have minimum of 5 years

# experience working in program management / a project team in a risk management setting

#Intermediate / High skill Level

#Excellent Attention to Detail

#Excellent verbal and written communication skills

#Able to take direction; comfortable with a trust but verify management style

#Ability to work individually or with a team of SMEs

#Working Knowledge of data modeling techniques / data gathering & evaluation

#Strategic problem solver who quickly identifies strengths, weaknesses,



and opportunities for efficiencies to deliver immediate and long-term improvements

#Addressing feasibility limitations, gaps, and deterrents to progress

#Experience eliciting business requirements from end users and SMEs (technical and non-technical resources) to write business requirements documents and how-to procedure guides

#Brings a passion for problem-solving, agile method, and providing stakeholder visibility into iterative results

Technical Skills

#JIRA / KANBANs#Process Flows / Swim lanes, etc.

#Gantt Charts / Timelines Views

#Procedure Writing

#Microsoft PowerBI experience for reporting or the passion to learn

#Working knowledge of Microsoft Office, Excel, PowerPoint, Word, SharePoint

Nice to have

#Understanding of Agile Project Management

#SharePoint Development

#Working knowledge of relevant business management principles

#Process Analysis & Optimization. Lean or Six Sigma Analysis

#Background or knowledge in Insider Threat and Cyber Analytics

#Excel VLOOKUPs experience

📌 Business Analyst / Data Analyst (Quebec City)
🏢 Jose Merciline
📍 Quebec City