Ideal candidates will be located within 1 hour of Mississauga, Ontario.

Essential Duties & Responsibilities:

Commercial & Sales Leadership

- Own and execute the Canada business strategy to achieve corporate revenue, reagent, capital equipment, and market share goals.
- Develop, forecast, and manage sales targets with full accountability for performance.
- Lead, coach, and develop the Canadian sales organization using consultative selling principles.
- Partner on key account strategies, negotiations, and IDN engagements.
- Monitor competitive dynamics and provide market insight to Marketing and Leadership.
- Oversee regional expense budgets and financial stewardship.

Clinical Applications & Technical Support
- Provide leadership for Customer Relationship Managers and clinical support resources.
- Ensure high-quality execution of method validations, lot conversions, troubleshooting, demonstrations, and work flow studies.
- Personally engage in complex or escalated customer situations.
- Establish clear escalation pathways with Service, Quality, and Regulatory partners.
- Partner with Training to ensure onboarding, competency, and continuous development.

Regulatory & Health Canada Responsibilities
- Serve as the primary Canada-based point of contact for Health Canada.
- Coordinate regulatory inspections, inquiries, and compliance activities with corporate Quality & Compliance department.
- Partner internally on submissions, labeling, post-market surveillance, and field actions.
- Ensure Canadian field activity aligns with regulatory and quality system requirements.

Operational Excellence & Cross-Functional Leadership
- Act as liaison between Sales, Clinical Applications, Service, Marketing, Quality, and Regulatory teams.
- Provide leadership input on account readiness, technical risk, and customer satisfaction.




- Represent Stago at industry meetings and trade associations in Canada.
- Ensure compliance with SOPs, CRM documentation, and reporting discipline.

People Leadership, Development & Daily Operations
- Lead, coach, mentor, and develop team members, fostering accountability, collaboration, and continuous improvement.
- Manage day-to-day team operations including prioritization, scheduling, territory coverage, project assignments, and special initiatives.
- Ensure team members are fully trained and confident in Stago products and tools.

Reinforces consultative selling principles in daily field work through tracking and monitoring during in-person field travel with team.

Delivers sales presentations to key clients in coordination with sales staff including regular business reviews.

Represents company at trade association meetings to promote Stago products and services.

Education and/or Experience:

- Bachelor's degree from four-year college or university required, preferably in Medical Laboratory Science, Life Sciences or Business preferred.
- MLT (CSMLS) strongly preferred.
- 7 to 10 years experience in IVD, hemostasis or laboratory diagnostics required.
- 3-5 years experience managing sales and/or clinical field teams required.
- Current driver's license required. Ability to conduct on-site customer demonstrations and visits within assigned Canadian Geography.
- Must be able to travel up to 80% of the time, including overnight travel. Ability to travel internationally required.





- Must reside within one hour of the Canada corporate office in Ontario and will be required to work in office at that location a minimum of 3 days per week. The remaining time may include customer travel, field engagement or remote work.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation under applicable provincial human rights legislation. Our vaccination policy is in accordance with our duty as an employer under applicable provincial workplace occupational health and safety legislation and further to public health directives.

We offer an extensive benefit and compensation package that includes medical, dental, vision, RRSP, PTO, and life insurance, as well as a comprehensive leave program.

Pay anticipated for this position in Ontario is from $125,000-$140,000, depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan and an automobile plan which are associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company’s needs.

All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability, or any other legally recognized characteristic protected under applicable federal, provincial, or local laws. ("Protected Grounds")

📌 Canadian Business Manager (Canada)
🏢 Stago Canada External
📍 Canada