17 Aug
|
Accenture
|
Montreal
17 Aug
Accenture
Montreal
Accenture Song seeks a senior CCaaS transformation leader to align technology with business goals and drive multi-country delivery across Canada, the US, and beyond. You will guide end-to-end CCaaS projects, manage senior stakeholders, and collaborate with partners to advance cutting-edge customer-service solutions. You will design AI chatbot strategies, oversee migrations, and ensure milestones, risks, and budgets are effectively managed in a fast-paced, global setting.
📌 CCaaS Delivery Lead - Transform & Accelerate CX (Montreal)
🏢 Accenture
📍 Montreal