Elevate merchant partnerships as a Client Success Lead with Affirm in Canada. This role emphasizes building relationships, strategic vision, and program management to drive growth and adoption. Join the agile Client Success team at Affirm, where you'll manage enterprise and SMB accounts.

Your expertise in relationship management and strategic alignment will be pivotal in executing growth initiatives while influencing senior stakeholders. Develop comprehensive plans that focus on product integration and commercial negotiations while ensuring client satisfaction. Key Responsibilities:

- Lead a portfolio of enterprise and SMB merchant accounts
- Define strategic vision aligning priorities with Affirm’s goals




- Develop multi-year growth roadmaps and account plans
- Negotiate contracts, pricing, and expansion opportunities
- Analyze partner performance and recommend improvement programs

Requirements:

- 5+ years of B2B client-facing experience
- Skills in managing complex strategic partnerships
- Strong written and verbal communication abilities
- Excellent analytical and problem-solving capabilities
- Familiarity with Salesforce, AI, and BI tools

Drive strategic growth and influence with your expertise in Client Success at Affirm.

📌 Client Success Lead at Affirm (Winnipeg)
🏢 Affirm
📍 Winnipeg