Description and Requirements

?Cloud DevOps Engineer (Hybrid)

? Ottawa, ON | Hybrid (3 Days Onsite – Tue to Thu)

⏰ Start Date: 12 months contract to begin

? Pay Rate: $40–$50/hr

? About the Environment

A global, highly secure cloud organization delivering mission-critical Identity & Access Management (IAM) services to enterprise customers operating in regulated, high-availability environments. The platform spans AWS and GCP and is built for scale, resilience, and zero-compromise security.

We are looking for a Cloud DevOps Engineer to join the Cloud Operations team and help drive reliability, automation, and next-generation AI-assisted operations across a complex multi-cloud ecosystem.

⚙️ What You’ll Be Doing

☁️ Cloud Operations & Reliability

- Run and support production-grade IAM cloud services
- Ensure high availability, performance, resilience, and security
- Participate in L2/L3 incident response, RCA, and postmortems
- Join a 24/7 follow-the-sun on-call rotation
- Continuously improve operational stability and service quality

? DevOps, Automation & IaC

- Design and manage Infrastructure as Code using Terraform
- Build and maintain CI/CD pipelines (GitLab)
- Deploy and operate Kubernetes platforms (EKS, GKE, OpenShift)
- Automate provisioning, deployment, validation, and rollback processes
- Ensure DevOps code quality, security, and consistency

? Observability & AIOps

- Implement monitoring and alerting using Datadog
- Leverage AIOps for anomaly detection and alert correlation
- Support faster root-cause analysis during incidents




- Contribute to predictive analytics (capacity planning, failure prevention)

? AI-Assisted Operations

- Use AI copilots for troubleshooting and diagnostics
- Build automated remediation and self-healing workflows
- Generate and enhance runbooks and operational documentation using AI
- Integrate AI-driven insights into daily operations

?️ Platform & Database Support (Secondary)

- Support PostgreSQL, MySQL, MSSQL, MongoDB, Elastic
- Assist with HA/DR, backups, upgrades, and migrations
- Ensure performance, reliability, and security of data systems

? Collaboration & Governance

- Create technical design docs, runbooks, and SOPs
- Work with SREs, Automation Architects, and R&D; teams
- Improve scalability, cost efficiency, and operational maturity
- Operate within ITIL-aligned environments

? What You Bring

- 5+ years in cloud production operations
- Strong Kubernetes experience
- Hands-on Terraform / IaC expertise
- CI/CD experience with GitLab
- AWS or GCP proficiency (multi-cloud preferred)
- Strong scripting skills (Python, Bash, YAML, JSON)
- Linux expertise
- Experience with observability tools (Datadog preferred)

⭐ Nice to Have

- AIOps / ML-driven monitoring experience
- Exposure to AI-assisted DevOps workflows
- IAM or regulated industry experience
- ITIL / COBIT knowledge
- Globally distributed team experience

? Work Style

- Hybrid: 3 days onsite (Tue–Thu)
- Core hours: 9:00 AM – 4:30 PM (Mon–Fri)
- Collaborative, high-security, rapid-moving environment

📌 Cloud DevOps Engineer (Hybrid) (Ottawa)
🏢 wilson
📍 Ottawa