Customer Care Representative - Lower Sackville, NS Are you comfortable working in a quick-paced retail clinic workplace? Are you passionate about providing customer service that exceeds expectations? If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Connect Hearing

Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health.

Reporting to : Regional Clinic Manager A day in the life of a Customer Care Representative involves: Providing exceptional customer service in person, over the phone and by email Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals Managing and maintaining client accounts while building relationships Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided! This role offers an hourly wage of$20–$23, based on experience. ~ 3 weeks vacations to start,



increasing with tenure ~6 days of personal time in your first year ~ Eligible for Quarterly Bonus ~ You possess strong communication and customer service skills You have experience or would enjoy working on and reconciling accounts receivable Your aligned with our value of helping others You are availableto travel to other clinics as well Our organizational culture is built around service excellence, integrity, collaboration, and innovation. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing.

We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. #

📌 Customer Care Representative - Lower Sackville, NS (Halifax Regional Municipality)
🏢 Sonova Group
📍 Halifax Regional Municipality