Job Title: Customer Service Representative

Pay Rate: $18-19 hourly

Job type: Direct Placement

Office Type: Onsite

Location: Kingsville, ON

Position Description:

The Customer Service Representative (CSR) is responsible for managing customer orders, coordinating with production and logistics teams, and ensuring timely communication with clients in a fast-paced produce packaging environment. This role supports daily operations by maintaining accurate order records, resolving customer inquiries, and ensuring high levels of customer satisfaction.

Key Responsibilities:

- Process and manage customer orders, ensuring accuracy and timely entry into the ERP system.
- Communicate with customers regarding order status, product availability, and delivery schedules.
- Coordinate with production, packaging, and shipping teams to meet customer requirements.
- Maintain accurate customer records, pricing, and order documentation.
- Address and resolve customer inquiries or concerns in a professional and timely manner.




- Monitor order fulfillment to ensure on-time delivery and customer satisfaction.
- Assist with invoicing, documentation, and reporting as required.

Qualifications

- High school diploma or general education degree GED equivalent
- 1-2 years of experience in customer service, preferably in produce, food manufacturing, or packaging environments.
- Solid communication and organizational skills.
- Ability to manage multiple priorities in a fast-paced setting.
- Proficiency in Microsoft Office and order management systems.
- Attention to detail and strong problem-solving skills.

Work Environment

This position operates in an office environment within a produce packaging facility and requires regular coordination with warehouse and production teams.

To apply please reach out to [email protected] or [email protected]

📌 Customer Service Rep (Kingsville)
🏢 Elevate
📍 Kingsville