Responsible for supporting the company's sales goals through positive customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties:
- Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
- Builds and maintains quality relations with assigned customers.
- Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
- Maintains updated, organized files on all assigned customers.
- Completes and submits required documentation.
- Contacts customers to obtain missing information or data to ensure an accurate customer database.
- Traces and expedites late orders to ensure customer satisfaction.
- Trains new Customer Service Representatives as requested.
- Performs other related duties as assigned.
📌 Customer Service Representative (Vancouver)
🏢 Desert Rat Technologies
📍 Vancouver
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