Company Description

About Us

At SkillBridge Academy, we are dedicated to shaping the next generation of professionals through innovative training programs, personalized development, and a results-driven learning experience. Our mission is to empower individuals with the skills and confidence they need to excel in their chosen careers.

We believe in fostering a collaborative and growth-oriented environment where ideas are valued, achievements are recognized, and potential is limitless

:

We are seeking a dedicated Customer Service Representative to join our team in Halifax. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional customer experience. You will play a key role in supporting our mission by delivering high-quality service and building strong client relationships.

Responsibilities:

- Respond promptly to customer inquiries via phone, email, and chat.

- Resolve customer issues efficiently and professionally.

- Maintain accurate records of customer interactions and transactions.





- Collaborate with internal teams to ensure timely solutions.

- Provide feedback and insights to improve service processes and customer satisfaction.

Qualifications

Qualifications:

- High school diploma or equivalent; post-secondary education is a plus.

- Proven experience in customer service or related roles.

- Strong communication and interpersonal skills.

- Excellent problem-solving abilities and attention to detail.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office Suite and CRM systems.

Additional Information

Benefits:

- Market-competitive salary: $54,000 – $58,000 per year.

- Opportunities for professional growth and career development.

- Skills development and training programs.

- Supportive and inclusive work environment.

- Full-time position with standard working hours.

📌 Customer Service Representative (Halifax Regional Municipality)
🏢 SkillBridge Academy
📍 Halifax Regional Municipality