The Role The Data & Continuous Improvement Coordinator supports organizational reporting, performance measurement, data analytics, and continuous improvement activities across Woodview Mental Health & Autism Services. Reporting to the Director of Operations & Continuous Improvement, this role assists with the collection, analysis, interpretation, and presentation of data to support evidence-informed decision making, service planning, quality improvement initiatives, and accountability requirements. Working collaboratively with managers, supervisors, frontline staff, and administrative teams, the Coordinator maintains dashboards, reports, performance indicators, and data systems that support operational and strategic priorities.

This role helps ensure organizational data is accurate, accessible, and transformed into meaningful information that supports service quality, client outcomes, operational effectiveness, and continuous improvement efforts.

Key Responsibilities (May Include but are not limited to): Business intelligence & reporting: Maintain and update organizational dashboards, scorecards, and reporting tools using Power BI, Excel, and other reporting platforms; prepare routine and ad hoc reports for ministries, leadership, managers, funders, accreditation processes, and external stakeholders. KPI tracking & report automation: Support the development and automation of reports tracking key performance indicators, Ministry, non-Ministry, and Fee-for-Service targets, service utilization, client outcomes, workforce metrics, and operational trends. Data management & analysis: Extract, validate, clean,



and organize data from organizational systems and databases; monitor data quality and work with program staff to improve accuracy, consistency, and completeness.

Data governance & reporting standards: Support data models, calculations, reporting definitions, performance measures, governance practices, documentation, and reporting standards. Performance measurement & continuous improvement: Assist with tracking and reporting organizational performance indicators and outcome measures; support quality improvement initiatives, PDSA cycles, program evaluations, and outcome measurement activities.

Operational support: Work with managers and program staff to understand reporting needs; support workforce reporting, service utilization monitoring, waitlist tracking, capacity planning, accreditation activities, audits, strategic planning, and organizational reviews. Funding, proposals & business cases: Contribute data analysis and reporting support for funding applications, business cases, and program proposals. Knowledge translation & stakeholder support: Prepare reports, dashboards, presentations, visualizations, executive summaries, and recommendations that communicate data clearly to technical and non-technical audiences.

Staff support & training: Provide basic training and support to staff on dashboards, reports,



and data interpretation; promote effective use of data in day-to-day decision making and continuous improvement efforts. Systems & technology support: Support maintenance and enhancement of reporting platforms and data systems; assist with testing, validation, implementation of system improvements/upgrades, data migration, and process streamlining to reduce manual data entry.

Qualifications: Minimum five (5) years of experience in data analytics, quality improvement, performance measurement, program evaluation, or organizational effectiveness Experience within healthcare, community services, children’s mental health, developmental services, autism services, or non-profit sectors preferred Advanced Power BI skills, including dashboard development, visualization design, and reporting automation Advanced Microsoft Excel skills, including Power Query, Pivot Tables, and data analysis techniques Experience with database management, data modelling, and reporting systems Knowledge of quality improvement methodologies and performance measurement frameworks Strong project management and organizational skills Excellent communication, presentation, facilitation, and knowledge translation abilities Ability to translate complex data into meaningful information for non-technical audiences Robust analytical, critical thinking, and problem-solving skills Knowledge of privacy legislation, including PHIPA, and data governance best practices Ability to manage multiple priorities and work independently in a dynamic environment Assets: Knowledge of Canadian Centre for Accreditation, QAM, EMHware, or similar quality standards

📌 Data & Continuous Improvement Coordinator (Brantford)
🏢 Woodview Mental Health u0026 Autism Services
📍 Brantford