Lyft in Toronto is seeking a Director of Business Planning & Central Operations to lead planning, forecasting, and vendor management within Customer Care Operations. You will partner with senior leaders to translate objectives into resource models, build business cases, and shape capacity planning and long-range forecasts in a growth-ready, AI-enabled setting.
This role owns BPO governance, cost discipline, and integration with Product, Engineering, Legal, and Communications while building
📌 Director, Customer Care Strategy & Operations (Toronto)
🏢 Triwill Group
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.