- The Director, Gift Cards & Services is responsible for defining and executing the strategy, growth, profitability, and financial results of Walmart Canada’s Gift Card and Services portfolio.
- Lead the end-to-end strategy and P&L; for: Proprietary gift cards including: Retail, B2B, Digital Gift Cards, Out of Store and Directed Spend.
- Directs the execution of innovation, line extensions, retention strategies, and value proposition improvements to Walmart Services.
- Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies.
- Develops and implements strategies to attract and maintain a highly skilled and engaged workforce.

Requirements

- 10+ years of leadership experience in financial services, payments, retail, or fintech.
- Proven people leadership experience, with a solid focus on leading teams, developing talent, coaching for performance, and building succession capability.
- Strong experience managing P&L; and complex product portfolios.
- Deep understanding of: Gift Card ecosystem (closed/open loop cards) Fraud and risk management Retail financial services
- Demonstrated success in partner negotiations and strategic growth initiatives.
- Exceptional cross-functional leadership and executive communication skills.




- Proven ability to influence and partner across large, matrixed organizations to drive alignment, remove barriers, and deliver positive growth and business results.
- Track record of driving innovation and delivering customer‑centric solutions.

Core Competencies

Demonstrates extensive leadership in financial services and retail, with a strong focus on P&L; management, strategic growth initiatives, and team development. Proven ability to drive innovation and deliver customer‑centric solutions within the gift card ecosystem.

Highest‑signal resume keywords

- P&L; Management
- Gift Card Ecosystem
- Financial Services Leadership
- Cross‑Functional Leadership
- Strategic Growth Initiatives

Hard Skills

- P&L; Management
- Gift Card Ecosystem
- Fraud Management
- Risk Management
- Product Portfolio Management
- Business Strategy Development
- Customer‑Centric Solutions
- Innovation Execution
- Partner Negotiations
- Retention Strategies

Soft Skills

- People Leadership
- Coaching for Performance
- Executive Communication
- Influencing Skills
- Team Development

Industry Keywords

- Financial Services
- Payments
- Retail
- Fintech
- B2B
- Digital Gift Cards
- Out of Store
- Directed Spend
- Succession Capability
- Matrixed Organizations

📌 Director - Gift Cards & Services (Mississauga)
🏢 Jobtailor
📍 Mississauga