- Own and manage the delivery roadmap for the augmentation portfolio across business units

- Lead solution delivery across low-code rapid deployments and complex builds

- Partner with central Technology teams to align solutions with foundational technology investments

- Oversee operational quality, governance, release readiness, acceptance criteria, and audit standards

- Build and develop high-performing teams

- Engage stakeholders and communicate outcomes to business leaders and executives

- Drive capacity planning, prioritization, and continuous improvement of the shared augmentation library

- Deliver measurable business outcomes through enterprise augmentation agents across Azure, Power Platform, and Salesforce

Requirements

- 10+ years of experience in operational transformation, intelligent automation, product delivery, or related domains

- Proven track record delivering enterprise-grade solutions into production environments

- Strong understanding of operations in financial services, banking, or insurance

- Experience owning product roadmaps, capacity planning, prioritization, and measurable value delivery

- Functional familiarity with Microsoft Azure, Power Platform, and Salesforce

- Ability to collaborate across IT, architecture, and business teams

- Experience leading teams of 5-6 members

- Bachelor's degree required





- MBA or advanced degree in a related field preferred

- Experience with vendor management and enterprise automation technology stacks preferred

- Background in operations transformation or strategy

- Solid understanding of AI-enabled automation use cases and limitations

- Experience with agile delivery models, including sprint cadences and phased releases

Core Competencies

Demonstrates expertise in operational transformation and intelligent automation, with a strong focus on delivering enterprise-grade solutions using Microsoft Azure, Power Platform, and Salesforce. Proven ability to lead high-performing teams and manage product roadmaps while ensuring operational quality and governance.

Highest-signal resume keywords

- Operational Transformation

- Enterprise Automation Technology Stacks

- Microsoft Azure

- Power Platform

- Salesforce

ATS Optimization Keywords

Hard Skills

- Product Delivery

- Capacity Planning

- Prioritization

- Agile Delivery Models

- AI-Enabled Automation

Soft Skills

- Stakeholder Engagement

- Team LeadershipCommunication

Certifications & Qualifications

- Bachelor's Degree

- MBA or Advanced Degree

Industry Keywords

- Financial Services

- Banking

- Insurance

Tools & Technologies

- Low-Code Rapid Deployments

- Audit Standards

- Release Readiness

📌 Director, Intelligent Automation & AI (Toronto)
🏢 Jobtailor
📍 Toronto