Lead the Canadian Branch Remote Solutions as Director at Edward Jones. Steering tailored support and ensuring exceptional client experience is at the heart of this pivotal role in a hybrid model. As a senior leader, you will oversee remote solutions across the Canada Business Unit, managing services for practice teams.

The position demands full accountability for client experience, service quality, and coordinated execution across multiple teams. Collaborate closely with senior stakeholders to create an effective support structure tailored to client needs. Key Responsibilities:

- Own performance metrics for Canadian Branch Remote Solutions
- Ensure timely service delivery and escalation resolution
- Establish vision and strategy for the division
- Design organizational structures to meet business demands
- Promote a strong client-first service culture

Requirements:

- Bachelor’s degree preferred or equivalent experience
- Minimum ten years in financial services
- At least five years in senior leadership roles
- Proven experience in managing multiple teams
- Solid analytical and problem-solving skills

Shape the future of financial services while enhancing client experiences at Edward Jones.

📌 Director of Branch Solutions at Edward Jones (Mississauga)
🏢 Edward Jones
📍 Mississauga