Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services.

Hornblower

Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California

- Boston, Massachusetts
- Chicago, Illinois
- London, United Kingdom
- New York, New York
- Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com

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Position Summary: The General Maintenance crew member will learn to troubleshoot and repair any mechanical issues that arise. In addition, the General Maintenance crew member is responsible for ensuring that all facilities, are attractive and in working order. They will provide preventative, corrective, emergency, cosmetic and routine maintenance as well as provide a number of technical maintenance services.

This position will include such duties as painting, cleaning, repairing, renovating and remodeling. Please note this is a contract/seasonal position Crew Benefits: Competitive Wage

Retention Bonus - $500.00!

Complimentary Cruise Tickets &

- Uniforms

Crew Recognition Awards

Crew Referral Program - up to $200.00 per referral

Crew Events





Paid Training Duties and Responsibilities: Performs various duties such as painting, fixing, repairing, troubleshooting minor problems

Basic carpentry and masonry work

Assists with the start-up and close-out of projects

Possesses ability to maintain a high customer service level

Ensures compliance with health and safety procedures

Operates large scale machinery such as forklifts and telehandler (as required) Knows and understands internal policy and external regulatory requirements that relate to the position and department Adheres to all health and safety regulations Paints with single part and two-part paints; prepares and paints many types of surfaces

Performs basic carpentry work: frames, drywalls, and install doors, windows, baseboard and molding

Performs basic masonry work such as concrete, tile, grout, and stone work

Maintains building infrastructure including basic water, sewage, and work

Uses hand tools and power tools correctly Gathers and/or requests materials to complete a job

Possesses the ability to self-manage on small products Works closely with Director of Marine and Facilities to complete duties and work assignments

Completed work using logs, inspection forms, and maintenance databases when appropriate

Advises management of corrective actions or preventative actions when necessary

Understands/has working knowledge of Lockout tag out System

Assists in preparing the preventive maintenance schedule for all project equipment and monitors the system to maintain and repair project equipment Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete Maintains records on preventive maintenance and work order requests Maintains inventory of supplies, tools, and equipment, and makes purchasing recommendations





Performs inspections of systems, as requested. Informs appropriate staff of any unusual activity or maintenance issues in a timely manner

Maintains all equipment to manufacturer’s specifications Ensures that all grounds and facilities are well maintained

Checks all garbage bins, emptying them when necessary

Collects garbage and recycling on land and separates each accurately to individual compactors

Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace

Assists the Food &

- Beverage Department with any maintenance repairs required in the restaurant/ice cream area.

Maintains a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook)

Reports to work on time and for all scheduled shifts. Understands all City Cruises policies and procedures relating to the employee’s role within the company. Maintains any applicable licenses and certifications

Completes any other duties as assigned Requirements &

Qualifications: O.S.S.D or equivalent as recognized by the Ministry of Education

Minimum two (2) years’ experience in facilities and maintenance role preferably in a hospitality environment General knowledge of, plumbing, and HVAC systems

WHMIS (training provided) Working knowledge of Lock Out Tag Out Systems

Robust problem solving & project management skills

Must be willing to work all shifts including days/evenings shifts including weekends and holidays

Must have a valid driver’s license and clean driving record

Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms)

Walk, stand, sit and work in all types of weather conditions for extended periods

Continually and repeatedly perform functions indoors and outdoors

If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection) City Cruises Canada does not use AI technology in any part of the recruitment process. #CityCruisesCAN

📌 General Maintenance (Gananoque)
🏢 Hornblower
📍 Gananoque