Ingram Micro is a leading technology company shaping the global IT ecosystem. The Sr.
Product Manager, Contact Center Platforms will own NICE CXone and drive AI-enabled CX across voice and digital channels from our Mississauga base. You will partner with vendors and cross-functional teams to stabilize the platform, standardize routing, and deliver measurable improvements in customer experience and efficiency.
📌 Global CX Platform Lead — AI-Driven Contact Center (Mississauga)
🏢 Ingram Micro
📍 Mississauga
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