Manulife is seeking an experienced professional to lead the Global Compliance Testing program and team, with a mandate to evolve the function into a technology-enabled, risk-responsive, and AI-enabled testing model. Supporting legal entity and Segment CCOs, the individual will be responsible for managing and transforming the program by integrating automation, advanced analytics, continuous monitoring, and AI/GenAI-enabled testing methodologies, while working closely with other teams within Regulatory Assurance and Governance to strengthen coverage, efficiency, governance, and regulatory alignment.

Position Responsibilities:

- Independently develop and maintain a risk-based control testing program to review and challenge the design adequacy and effectiveness of key regulations / controls across the company
- Develop and implement sound sampling methodologies and requirements to be deployed by testers across the company
- Establish an automated control validation strategy to efficiently expand coverage of monitoring.
- Establish the strategic plan for the design and development of the testing group and the timely execution of testing and assurance to further strengthen the control environment.
- Prepare and deliver clear, concise, and actionable reporting to senior leadership and governance committees.
- Oversee a global team responsible for executing the risk-based testing program.
- Proactively identify and implement testing automation and analytics where appropriate.
- Excellent critical and creative thinking, decision-making and innovative problem-solving skills

Required Qualification:

- Degree ideally in Legal, Finance or a related field
- 10 years + of compliance/audit or similar experience, with a good understanding of financial markets, products, services and processes
- CPA, CIA or a related designation
- Confidence and credibility to deliver and present to Senior Executive leadership and business unit management teams
- Ability to foster and build relationships, engage, and influence others, with diverse subject matter experts.
- Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity
- High level of self-motivation and keen sense of “owning” and delivering on project deliverables
- Leadership experience working for a global financial institution
- Strong understanding of control frameworks, testing methodologies, and risk concepts (inherent, residual, appetite, etc.)

Preferred Qualifications:

- Knowledge of the Financial Services Industry, with specific focus on testing
- Demonstratable understand of investment instruments and a general knowledge of compliance concepts
- Accuracy and high attention to detail – clear and precise writing skills
- Stakeholder Management – communicates complex and ambiguous topics with clarity and ease,



able to interface with different stakeholders at all levels; skilled in both oral and written communication
- Experience implementing continuous auditing or monitoring frameworks enabled by analytics or AI.
- Experience with AI/GenAI or agent-based solutions in audit or testing.
- Exposure to AI transformation or digital enablement initiatives.
- Problem solver and decision maker – effectively leverage internal resource and external industry market insights to assimilate, synthesize, and recommend solutions for complex challenges; takes ownership to make informed and timely decisions and own implementation of solutions
- Significant experience in regulatory compliance testing
- Experience in building diverse, high performing teams
- Proven success in building and implementing testing programs to evaluate the design and adequacy of effectiveness of key controls
- Self-motivated with solid collaboration and influencing skills
- Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt

Key Leadership Behaviors:

- Strong relationship skills including a demonstrated ability to deal effectively with staff at all levels.
- Proven leadership and management skills in achieving departmental, project and individual objectives, and in developing staff. Excellent customer focus and commitment to quality.
- Driving continuous improvement in quality and cost effectiveness of services provided.
- Exercising and demonstrating sound business judgment. Ability to influence in a matrix environment. Highest level of Integrity accompanied by strong moral and ethical principles
- Champion is responsible for AI adoption and innovation and fostering a culture of continuous learning.

Working Condition

- Will need to travel on occasion, mostly in North America and at times in Asia and Europe.

マニュライフとジョン・ハンコックについて

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マニュライフは機会均等を是とする雇用主です





マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

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Referenced Salary Location

Toronto, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$129,800.00 CAD - $241,200.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

📌 Global Head of Compliance Testing (Toronto)
🏢 Manulife Financial
📍 Toronto