Manulife is seeking an experienced professional to lead the Global Compliance Testing program and team, with a mandate to evolve the function into a technology-enabled, risk-responsive, and AI-enabled testing model. Supporting legal entity and Segment CCOs, the individual will be responsible for managing and transforming the program by integrating automation, advanced analytics, continuous monitoring, and AI/GenAI-enabled testing methodologies, while working closely with other teams within Regulatory Assurance and Governance to strengthen coverage, efficiency, governance, and regulatory alignment. Independently develop and maintain a risk-based control testing program to review and challenge the design adequacy and effectiveness of key regulations / controls across the company Establish an automated control validation strategy to efficiently expand coverage of monitoring Establish the strategic plan for the design and development of the testing group and the timely execution of testing and assurance to further strengthen the control environment Prepare and deliver clear, concise, and actionable reporting to senior leadership and governance committees Oversee a global team responsible for executing the risk-based testing program Proactively identify and implement testing automation and analytics where appropriate Degree ideally in Legal, Finance or a related field ~10 years + of compliance/audit or similar experience, with a good understanding of financial markets, products, services and processes ~ Confidence and credibility to deliver and present to Senior Executive leadership and business unit management teams ~ Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity ~ High level of self-motivation and keen sense of “owning” and delivering on project deliverables ~ Strong understanding of control frameworks, testing methodologies, and risk concepts (inherent, residual, appetite, etc.) Knowledge of the Financial Services Industry, with specific focus on testing Demonstrative understanding of investment instruments and a general knowledge of compliance concepts Accuracy and high attention to detail – transparent and precise writing skills Stakeholder Management – communicates complex and ambiguous topics with clarity and ease, able to interface with different stakeholders at all levels;





Experience implementing continuous auditing or monitoring frameworks enabled by analytics or AI Experience with AI/GenAI or agent-based solutions in audit or testing Exposure to AI transformation or digital enablement initiatives takes ownership to make informed and timely decisions and own implementation of solutions Significant experience in regulatory compliance testing Experience in building diverse, high performing teams Proven success in building and implementing testing programs to evaluate the design and adequacy of effectiveness of key controls Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt Proven leadership and management skills in achieving departmental, project and individual objectives, and in developing staff Excellent customer focus and commitment to quality Driving continuous improvement in quality and cost effectiveness of services provided Champion is responsible for AI adoption and innovation and fostering a culture of continuous learning Will need to travel on occasion, mostly in North America and at times in Asia and Europe. #Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.



All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Salary range is expected to be between $129,800.00 CAD - $241,200.00 CAD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

Data Usage and Privacy We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives.

It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index. #

📌 Global Head of Compliance Testing (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto