Description

Google Product Specialist

As a Google 1P Product Specialist, you will be responsible for directly interacting with consumers to drive sales of Google Pixel devices and all first-party Google hardware and smart home products within a designated Best Buy location. You will play a crucial role in maintaining the Google Shop's appearance, building relationships with Best Buy leadership and RSAs, and promoting Google products effectively.

Responsibilities

- Direct Consumer Interaction: Engage with consumers to understand their needs and recommend appropriate Google products

- Sales Generation: Drive sales of Google Pixel devices and all first-party Google hardware and smart home products

- Store Management: Maintain the Google Shop's appearance, ensuring it is clean, organized, and stocked with the latest products

- Relationship Building: Build strong relationships with Best Buy leadership and RSAs to foster collaboration and support for Google products

- Product Promotion: Promote Google products effectively and train Best Buy RSAs on how to sell Google 1P products

- Market Analysis: Gain insights and track sales trends to understand market dynamics and identify opportunities for improvement

- Data Sharing: Share sales data and insights with headquarters to inform strategic decision-making

- Reporting: Before and after shift reporting

- Coach retail associates on opportunities with consumer interactions,



recognize positive performance and hold associates accountable for poor performance

- Inspire and engage retail associates by motivating them to succeed

- Partner with management and other appropriate parties to successfully launch new products, services and processes and to review staffing forecast plan

- Accountable for adhering to the merchandising standards

- Instill a sense of pride and ownership in space appearance - where all associates understand the space is the face of the brand to every consumer.

- Drive compliance of procedures and policies

- Support management needs

- Other duties as assigned

Qualifications

- Sales/consumer service experience in a retail environment, preferably for hi-tech /consumer electronics

- Experience delivering training sessions and inspiring teams in the telecommunications or consumer services industry

- Effective communication, presentation and interpersonal skills

- Strong knowledge of Google products and the ability to effectively communicate their features and benefits

- Ability to motivate team

- Ability to work flexible hours, including evenings, weekends and holidays

- Work with associates to elevate skills and performance, providing coaching on opportunities for improvement

- Excellent interpersonal and communication skills.

- Ability to work independently and as part of a team

- Strong organizational and time management skills

📌 Google Product Specialist (Victoria)
🏢 Acosta
📍 Victoria