Description

Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for facilitating activities that will build a more harmonious community.

Housing Support

Worker delivers flexible, innovative and tenant-centered programs and services using mental health recovery principles and applying the harm reduction approach.

The Housing Support

Worker reports to the Housing Support Manager and works collaboratively with a multi-disciplinary team with staff from the Property Services and Finance Departments and external service providers as required.

The position may occasionally supervise practicum students or Supportive Employment Program participants.

Requirements

- An undergraduate degree in Social Work, Social Services, or related fields.
- Minimum 3 years’ experience in serving people living in poverty who have experienced homelessness and/or are precariously housed and have mental health and/or addiction issues.
- Excellent communication (listening, verbal, and written), interpersonal, problem solving, life skills coaching, budgeting, conflict resolution, and crisis prevention/intervention skills.




- Knowledge of Mental Health Recovery Approach, Harm Reduction principles, Residential Tenancies Act, Mental Health Act, Ontario Human Rights Code, Personal Health Information Protection Act, Accessibility for Ontarians with Disabilities Act.
- Knowledge and experience working with individuals facing multiple barriers and with diverse communities.
- Strong cultural competency and socially inclusive practices.
- Ability to work independently and in a team environment.
- Knowledge of community resources and ability to make appropriate referrals.
- Ability to travel to housing sites and community service providers’ facilities.
- Have an eye for cleanliness and ability to perform light housekeeping duties.
- Ability to lift, move, and store objects up to 20lbs.
- Competent with Microsoft Outlook, Word, & PowerPoint, virtual meeting platforms, and online information searches.
- Knowledge in Rent-Geared-to-Income Rent Administration, Ontario Common Assessment of Need (OCAN), are assets.
- Ability to work flexible schedule including on-call , evenings and weekends as required.

📌 Housing Support Worker (Canada)
🏢 Neighbours Community Homes
📍 Canada