Description

Job Type: Full time | Location: Prince George | Department: Operations | Reporting to: Technical Operations Manager | Work Location Type: #onsite

Podtech Data Centers Inc., the employing entity, is a proud member of the IREN Group and we are currently looking to hire!

IREN is a leading next-generation data center business powering the future with 100% renewable energy. We build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.

We have grown substantially since 2019, from our inception in Australia to now having several facilities across North America and being listed on NASDAQ… and we are just getting started! By joining us, you will be contributing to the future of sustainable high-performance compute and the local communities we strive to have a positive impact on.

The HPC Vendor Service Manager is responsible for overseeing all Original Equipment Manufacturer (OEM) and third-party vendor activities associated with the maintenance, repair, replacement, and support of High-Performance Computing (HPC) infrastructure within a mission-critical data center environment.





This role serves as the primary interface between the data center operations team and hardware vendors, ensuring timely execution of break-fix activities, warranty repairs, RMA management, parts logistics, and technical escalations. The HPC Vendor Service Manager is accountable for vendor performance, service-level compliance, operational coordination, and maintaining the highest levels of system availability across HPC clusters and supporting infrastructure.

The position works closely with Technical Operations, Technology, Asset Management, Logistics, Security, and Customer teams to ensure vendor activities are executed safely, efficiently, and in accordance with site operational standards.

Requirements

Education

- Degree, diploma, or equivalent experience in Information Technology, Computer Engineering, Electronics, Data Center Operations, or related discipline.

Experience

- 3+ years of experience in data center operations, hardware support, vendor management, or mission-critical infrastructure environments.
- Experience supporting HPC, cloud, enterprise server, or large-scale compute environments.
- Experience managing OEM service providers and third-party contractors.
- Experience with warranty programs, hardware lifecycle management, and RMA processes

📌 HPC Vendor Service Manager (British Columbia)
🏢 IREN
📍 British Columbia