Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec. This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid setting. As an HR Operations Analyst, you will play a crucial role in enhancing the employee experience by resolving inquiries across multiple platforms.

This full-time role requires 1 to 3 years in HR shared services or operational support, along with strong analytical abilities and familiarity with HR systems like Workday and ServiceNow. Key Responsibilities:

- Resolve HR inquiries with empathy and efficiency
- Influence service culture positively through interactions
- Conduct data analysis to propose process improvements
- Document complex cases and escalate as necessary
- Support HR transformation and employee experience projects Requirements:
- 1 to 3 years experience in customer service or HR
- Excellent problem-solving and analytical skills
- Detail-oriented with strong documentation abilities
- Proficient in MS Office, Workday, ServiceNow
- Bachelor’s degree in HR or a related field Join RTX to help advance HR services and enhance workplace culture.

📌 HR Operations Analyst with RTX (Longueuil)
🏢 Prattwhitney
📍 Longueuil