Description

We are currently looking for a Lead Data Center Technician to join our team. Reporting to the Technical Services Manager, the Lead Data Center Technician will support IREN network infrastructure and customer IT infrastructure in a leading-edge data center facility. The role will oversee a shift team of data center technicians who respond to customer requests for support. They will be responsible for the safety, security, and reliability of people and tools supporting customer-owned equipment. The ideal candidate will have 3-5+ years of data center IT operations experience; they will be a self-starter and can express themselves clearly in both written and spoken forms.

Experience working with high powered computing systems is a huge plus

Requirements

Desired Skills, Qualifications and Competencies include:

· 3-5+ years of data center IT operations experience

· Bachelor’s degree in a technical field is preferred but not required.

· Prior experience and knowledge of direct-to-chip liquid cooling systems and integration into high-density colocation data centers a huge plus.

· Proven experience leading or supervising data center or technical operations teams in a high-performance culture, including shift scheduling, performance management, and mentoring in a high-uptime environment

· Demonstrated knowledge of safety standards and regulatory compliance

· Fiber Cable Testing & Patching – Experience with fiber-optic cable certification, optical loss testing, and OTDR analysis. Experience using BERT on SONET equipment a plus.

· Infrastructure – Experience working with liquid-cooled server racks, rear door heat exchangers, cooling distribution units, and supporting network cabling and switches.

· Troubleshooting & Problem-Solving – Experience troubleshooting server hardware and storage systems, capable of identifying fiber-optic signal loss, and network connectivity issues.

· Data Center Operations – Managing power, cooling, airflow,



and fiber-optic infrastructure to ensure efficiency in critical systems.

· Security & Compliance – Familiarity with industry regulations, environmental standards, and cybersecurity protocols for critical data center facilities.

· Vendor Coordination – work with hardware OEMs and third party service providers to coordinate RMA replacements, troubleshoot liquid cooling systems, repair power shelves, and replace fiber-optic transceivers.

· Automation & Monitoring – Utilizing AI-driven monitoring tools to track thermal performance, fiber-optic signal integrity, and system health.

· Emergency Response – respond to customer escalated IT incidents, server and network equipment failures, network provider outages, and maintain and document recovery procedures. Participate in the root cause analysis (RCA) and implement improvements.

· Certifications that could make this role effective: Comptia+, Linux Essentials, BICSI or TIA-942, Data Center skilled certifications.

Key Attributes:

· Strong understanding of HPC systems, server hardware, storage arrays, networking, and operating systems.

· Proven ability to lead a team, delegate tasks, mentor junior technicians, and oversee project execution.

· Detail-oriented focus, ensuring systems are both robust and efficient.

· Quick and effective at diagnosing and resolving hardware, software, and connectivity issues in a high-pressure environment.

Other important requirements:

· Pre-employment screening, including background check and substance testing may be required according to company policies.

· Must provide own steel-toed work boots; other PPE will be supplied.

· Must be able to reliably commute to the work site daily or have plans to relocate before starting work.

· Must be able to lift up to 49 lbs.

· A clear Criminal Record Check is required.

This role requires availability for a 4-on-4-off rotational shift schedule including day and night shifts. Candidates must be comfortable working overnight and maintaining productivity during off-peak hours

📌 Lead Data Center Technician (British Columbia)
🏢 IREN
📍 British Columbia