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About the Role

Join a thriving, well-established multidisciplinary clinic providing exceptional patient care in the heart of Burnaby. Were looking for a hard-working, detail-oriented MOA who thrives in a fast-paced, team-based environment. If you enjoy supporting clinicians and creating a smooth, welcoming experience for patients, this role is for you.

What Youll Do

- Greet patients, manage check-ins/outs, and deliver an outstanding front-desk experience.
- Schedule, confirm, and adjust appointments using JaneApp (experience preferred).
- Handle multi-line phones and inboxes; respond to patient inquiries with professionalism.
- Process payments, issue receipts, manage direct billing/ICBC/extended benefits where applicable.
- Maintain accurate patient records, intake forms, referrals, and documentation.
- Coordinate with a multidisciplinary team (e.g., physio, chiro, RMT,).
- Support day-to-day clinic operations (room turnovers, inventory, tidy reception, opening/closing).
- Protect patient confidentiality and adhere to clinic policies and privacy regulations.

What You Bring

- Previous MOA/medical reception experience (multidisciplinary clinic experience is an asset).
- JaneApp proficiency (or demonstrated ability to learn quickly).




- Strong communication, organization, and follow-through; you stay calm under pressure.
- Tech-savvy with accurate data entry and comfort with POS/benefits billing.
- A team-first mindset and a reputation for reliability and initiative.
- Availability for the posted hours, including rotating Saturdays.

Nice-to-Haves

- Experience with ICBC/MSP/extended health direct billing.
- Basic understanding of medical terminology and clinic workflows.
- Second language (common local languages are an asset).

Hours & Compensation

- Clinic hours: Mon-Fri 10:00-7:00; Sat 10:00-4:00.
- Compensation: $20-25/hr (commensurate with experience)

Why Join Us

- Stable, well-established clinic with steady patient volume.
- Transit-friendly location (1 block from SkyTrain).
- Supportive, cooperative team and clear procedures that set you up for success.
- Opportunities to grow your skills with a respected local practice.

Required Skills:

Organization BASIC Operations Referrals Compensation Confidentiality Forms Reliability Availability Data Entry Regulations Payments Records Pressure Documentation Communication

📌 Medical Office Assistant (MOA) (Burnaby)
🏢 KAS Recruitment
📍 Burnaby