Title: Production System Reliability Engineer

Responsibilities - Internal or External:

- Managing critical incidents and ensuring all key management and business stakeholders are kept up to date
- Ensure Production Management is closely aligned/embedded in the Agile software development process and our code meets production standards
- Developing automated solutions to long standing problems to ensuring minimal downtime and manual effort
- Configuring application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions
- Build extensive business and application knowledge required for supporting client facing applications
- Interface with clients and other technology teams to provide governance and control around the production environment

Qualifications – Internal or External:

You should apply on this requisition if you have, at minimum, the following profile:

- 3 years of application development (Python, HTML, Java Script) or relevant production support experience




- Ability to manage an incident call and coordinate multiple teams towards a common goal of resolving the outage

While this is not a requirement, we are very interested in people who have exposure using the following technologies or subjects:

- Enthusiasm for up-to-date development tools and practices including test-driven development, agile and continuous integration
- Experience managing, deploying and troubleshooting, large scale production environments
- Knowledge of Devops testing and code quality tools
- Strong infrastructure knowledge in Linux / Unix, Windows, Databases (Sybase, DB2 & NoSQL), Storage, Networking and Web Technologies
- Cloud administrator / DevOps knowledge (AZURE preferred)
- Advanced Linux admin level knowledge
- Advanced Unix Shell Perl scripting experience
- Advanced SQL query language knowledge

📌 Production System Reliability Engineer (Quebec City)
🏢 Jose Merciline
📍 Quebec City