Department: Health & Recovery Services Job Category: Hourly Reports To: Team Lead, Recovery Oriented System of Care Position Type: Casual Direct Reports: None Schedule: As needed Indirect Reports: None Location: Main Building Position Summary

Reporting to the Team Lead, Recovery Oriented System of Care, the Recovery Care Worker works in the Withdrawal Management and Recovery Transition programs to support clients in various stages of their recovery.

The Withdrawal

Management program provides medical and social support(s) to clients experiencing acute withdrawal symptoms while the Recovery Transition program provides temporary housing and supports to individuals who are no longer in an acute withdrawal phase and are working towards stabilization and other recovery-oriented goals.

The Recovery Care Worker will work with a multidisciplinary team to support client intakes, discharge planning, completing assessments, treatment planning, case management, goal setting and facilitating group recovery-oriented programming. Employing a client-centered, trauma-informed, and culturally sensitive approach, the Recovery Care Worker will provide a range of interventions and services that work with clients towards building Recovery & Social Capital, while achieving their recovery goals. Time Commitment

Being a member of the Recovery Care Worker Pool is vital to ensure staffing schedule requirements are met to achieve successful operations of Withdrawal Management and Recovery Transition programs. To remain a key member of the RCW Relief Pool, you must secure a minimum of 3 shifts per month. This includes planned and unplanned absences like shift coverage for vacation, sick-time and other absences.

Relief staff are scheduled on an as needed basis and that may include day,



afternoon and/or night shifts. Schedule may be altered at the discretion of management.

Job Duties and Responsibilities Support with client triage, intake, assessments, and discharge processes

Take a lead role in the Intake process when clients are admitted to either the Withdrawal Management or Recovery Transition programs, including but not limited to thorough searches for contraband, assistance with hygiene tasks, orientation to programs and review of client expectations upon admission Support with de-escalation and crisis intervention

Maintain an active presence on the unit, monitor common areas and support with wellness checks

Provide support with daily tasks like light cleaning, laundry, and meal services

Connect and refer clients to recovery-oriented and/or community services and programs Support with systems navigation (e.g. health perks, income supports)

Apply principles of trauma-informed care in all interactions

Support group recreation activities and programming on related recovery topics, when required

Support with health promotion and education

Participate in data collection and program evaluation

Participate in team meetings, rounds, case conferences and ongoing professional development Respond to crisis and emergency situations

Complete assessments, case notes, client logs and other documentation in a professional and timely manner in the DI database (Guestbook),



Electronic Medical Record (Telus CHR), and My Recovery Plan (MRP).

Required

Competencies and Qualifications Completion of Diploma or Degree in any of the following: Human services, Community Support, Social Service Work, Addiction Studies, or a Health-Related discipline. Proof of completion required.

Satisfactory Criminal

Record and Vulnerable Sector Check – dated within the last 6 months. Copy required.

1-2 years of relevant work experience an asset, preferably within the addictions and mental health field and/or the homeless serving system of care.

Lived experience an asset but not a requirement. We ask that those with lived experience are two or greater years in their recovery, less may be considered if ALL other aspects are met.

Experience working in distress and/or high-stress situations is an asset, which may include emergency response.

Resourcefulness and knowledge of community resources and social support systems.

Energetic and self-directed, with effective time management and organizational skills, including the ability to deal with several priorities at the same time.

Well developed interpersonal, conflict resolution, and negotiating skills.

Excellent communication skills, both verbal and written.

Must demonstrate initiative and work autonomously.

Must be accepting of industry risks, including coming into contact with bodily fluids. This position may include driving clients within the city limits, within regular working hours. The successful candidate must hold a valid Class 5 Driver’s License and a clean Driver’s Abstract. Proof of both required.

A genuine commitment to the mission, vision, values, and work of the agency.

📌 Recovery Care Worker - Relief (Calgary)
🏢 The Calgary Drop-In Centre
📍 Calgary