Job Title: Residential Prime Mortgage Officer Department: Residential Prime Reports To: Manager, Residential Prime Mortgage Underwriting Job Summary The Residential Prime Mortgage Officer is responsible for maintaining and updating mortgage files from the issued commitment stage to the time the solicitor is instructed. This mainly involves assessing the accuracy and legitimacy of documents, following up in a timely manner with mortgage brokers to request outstanding documents and reviewing the completeness of files according to various policies and procedures.

Main Activities: The incumbent will obtain and review for accuracy and legitimacy the required documentation with a robust emphasis on anti-money laundering (AML) and anti-terrorist financing (ATF) requirements, including but not limited to, income and down payment verification and client interviews. The incumbent will strive to ensure that mortgage files are in compliance with the Company’s and the mortgage default insurers’ established lending policies and procedures as well as ensuring that legal, AML and ATF requirements have been satisfied. The incumbent is responsible for the management of his/ her deal flow in order to meet prescribed deadlines.

The incumbent will make diligent use of reports to track and manage the flow of all deals funding for his/ her team. The incumbent will communicate with internal (underwriters, managers, administrators and mortgage sales staff)



and external contacts (mortgage brokers, clients and mortgage default insurers) to ensure transactions are processed in a timely and efficient manner in order to meet agreed upon service levels while delivering superior customer service. The incumbent will monitor changes to deals and update files as required.

He/she must communicate with to the appropriate parties apprising them of changes. The incumbent must also ensure that Quality Assurance requirements and Compliance review queries are dealt with in a timely and accurate manner. The incumbent will assist other team members to ensure the team meets agreed upon service levels.

Knowledge/Skill Requirements: Sound thinker with the ability to multi-task Excellent attention to detail Ability to follow AML & ATF practices Basic knowledge of mortgage default insurers’ lending programs and requirements Excellent time management skills Ability to thrive under pressure Strong written and verbal communication skills Ability to build relationships at all levels Displays pride in providing superb customer service Minimum of 1 year mortgage experience, preferably in the Prime mortgage market Proficiency in MS Office (Word and Excel) Completion of a post-secondary degree preferably in a financial field In-depth knowledge of mortgage funding and QA process are definite assets

📌 Residential Prime Mortgage Officer (Toronto)
🏢 Equitable Bank
📍 Toronto