RQ09900 - Int. Business Analyst

ONSITE - 222 Jarvis Street

- From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home
- From January 5, 2026, the candidate is required to work onsite 5 days a week fully

7 month contract

2 Openings - 2 Submissions

Government Services Integration Cluster - Ministry of Public and Business Service Delivery and Procurement

Roles and Responsibilities for this position include but not limited to:

Operations Audit Lead:

- Maintain SUS platform user lifecycle management processes
- Periodic platform user audit
- Client follow-up and remediation

Platform Log and Audit Lead:

- Product management of SUS Audit and common Logging components
- Specification documentation upkeep (requirements and system capabilities for platform and applications)
- User guide and training material upkeep.
- New requirements management (definition, implementation scheduling etc.)
- Implementation validation and sign-off
- Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
- Onboarding and project support for application audit
- High level effort and resource assessment

Performance and Security Analyst:





- Generate monthly reports on platform performance
- Monitor vulnerability reports and track security patching
- Service Management statistics (Incidents, Service Requests, Change Requests, Outage, SLA etc.)
- Transaction volume statistics (Gateway transactions, DB transactions, API transactions etc.)
- Audit status and issues

Service Inventory Manager:

- Manage SUS Service Description documentation
- Manage SUS components CI inventory (liaison to CMDB team)

Must Have:

- 7+ years of experience as a Business Analyst.
- Demonstrated experience with setting up workshops with the business users.
- Demonstrate strong communication, facilitation, negotiation, consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases.

Ideal candidate should have the following experience:

o Experience with Cloud Services Kubernetes (OpenShift) & MS Azure o Experience with reporting tools and concepts o Demonstrate solid communication and problem-solving skills o Demonstrate initiative and responsiveness o Experience with CMDB concepts and methodologies o Experience with Remedy and/or eSMT

📌 Rq09900 (Toronto)
🏢 Source Code
📍 Toronto