About the client:

This company is a well-established supplier of building materials, operating from a modern distribution and processing environment. It offers a broad portfolio of products sourced from various regions, serving a diverse customer base across multiple markets. The company is recognized for dependable service, consistent quality, and long-term customer relationships, supported by responsible sourcing and efficient operations.

Responsibilities

- Support the sales team by preparing quotations, processing orders, and following up with customers.
- Coordinate order fulfillment by working closely with customers, suppliers, mills, carriers, and internal teams to ensure timely delivery.
- Assist with logistics planning, including shipment scheduling, transportation coordination, and tracking deliveries.
- Maintain accurate customer records, pricing, inventory, and order information within the ERP/CRM system.
- Respond to customer inquiries regarding product availability, pricing, order status, and delivery schedules.
- Build and maintain strong relationships with customers through regular communication and responsive service.
- Collaborate with outside sales representatives to identify opportunities for account growth and provide sales support.
- Develop a robust understanding of SPF lumber products and specifications to confidently assist customers with their purchasing needs.




- Resolve order, shipping, and delivery issues in a timely and professional manner.
- Support other administrative and operational tasks as required.

Qualifications

- 2–3 years of experience in inside sales, customer service, logistics, or order coordination within the lumber or building materials industry.
- Hands-on experience with SPF lumber is an asset.
- Understanding of lumber products, grades, dimensions, and basic wood specifications; additional knowledge of plywood or panel products is considered an asset.
- Experience coordinating shipments, working with freight carriers, or managing order logistics is highly preferred.
- Strong customer service and relationship-building skills with the ability to communicate effectively with contractors, distributors, mills, and suppliers.
- Highly organized with strong attention to detail and the ability to manage multiple orders simultaneously.
- Proficient with Microsoft Office; experience using ERP or CRM systems is an asset.
- Self-motivated team player with a willingness to learn and grow within the organization.
- Post-secondary education in Business, Supply Chain, Logistics, or a related field is considered an asset.

Salary: $70,000 - $80,000 | Health Benefits | Vacation Days | Bonus

Location: West Vancouver (Hybrid)

📌 Sales Representative - Softwood Lumber (West Vancouver)
🏢 Goldbeck Recruiting
📍 West Vancouver