· Assist customers in locating merchandising in store, or on homehardware.com.
· Ensure customers are greeted promptly and asked appropriate questions.
· Communicate product knowledge to the customer as appropriate.
· Assist customers in locating and comparing merchandise.
· Assist customers with finding all items needed to complete their project.
· Process special orders for non-stock or out of stock items where appropriate.
· Record repeat customer requests for product and follow-up when product arrives at the store.
· Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, handling cash, etc.
· Advise the designated manager of shortages, damaged goods, back-orders etc.
· Build special displays and signage for sales, promotions and other special events.
· Keep stock in storage area neat, clean, and orderly.
· Attend store meetings, training sessions, etc. as required.
· Work on additional duties and assignments as assigned by management.
· Work in a protected manner in accordance to provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
- Knowledge of lawn & garden, mowers and snow blowers an asset
QUALIFICATIONS
· Friendly and helpful attitude toward customers.
· Excellent communication skills.
· Willingness to learn.
· Ability to work co-operatively in a team atmosphere.