Senior Manager, Customer Segments & Growth to lead partnerships, sponsorships, and operational initiatives - JP1723

Location: Downtown Toronto - H ybrid in office Tue, Thur, Fri

Our banking client is seeking aThis role leads partnership, sponsorship, and operational growth initiatives within a priority customer segment in the banking sector. The position focuses on developing strategic partnerships, improving operational efficiency, and driving customer acquisition and engagement. The successful candidate will lead cross-functional execution across Product, Marketing, Frontline, Risk, and Operations while managing a team responsible for partnership management and business execution.

Must Haves

- 7–10 years of experience in financial services, banking, strategy, partnerships, business development, or operations.
- Proven experience developing and managing strategic partnerships and sponsorships.
- Strong negotiation, stakeholder management, and influencing skills.
- Experience leading complex cross-functional initiatives and delivering business results.
- Strong analytical, strategic thinking, and problem-solving capabilities.
- Elevated level of partner negiation
- Experience developing business cases, growth strategies, and executive presentations.

Nice to Have

- Previous people leadership experience
- MBA or Master's degree

Responsibilities

- Develop and execute partnership and sponsorship strategies that drive acquisition, awareness, and engagement within the priority segment.
- Identify, negotiate, and manage strategic partnerships with external organizations to support business growth objectives.
- Build compelling business cases, recommendations,



and executive presentations to influence senior stakeholders.
- Lead operational excellence initiatives to improve customer experience, business processes, and portfolio performance.
- Drive cross-functional execution with Product, Marketing, Frontline, Risk, Operations, and other key partners.
- Identify emerging market trends, customer needs, and growth opportunities to inform strategic decision-making.
- Establish and monitor KPIs to measure partnership effectiveness, operational performance, and business impact.
- Lead and develop a high-performing team while fostering a culture of accountability, collaboration, and innovation.

Duration: 2 years

Location: Downtown Toronto - H ybrid in office Tue, Thur, Fri

Our banking client is seeking aThis role leads partnership, sponsorship, and operational growth initiatives within a priority customer segment in the banking sector. The position focuses on developing strategic partnerships, improving operational efficiency, and driving customer acquisition and engagement. The successful candidate will lead cross-functional execution across Product, Marketing, Frontline, Risk, and Operations while managing a team responsible for partnership management and business execution.

Must Haves

- 7–10 years of experience in financial services, banking, strategy, partnerships, business development, or operations.




- Proven experience developing and managing strategic partnerships and sponsorships.
- Strong negotiation, stakeholder management, and influencing skills.
- Experience leading complex cross-functional initiatives and delivering business results.
- Solid analytical, strategic thinking, and problem-solving capabilities.
- Elevated level of partner negiation
- Experience developing business cases, growth strategies, and executive presentations.

Nice to Have

- Previous Senior Manager experience
- Previous people leadership experience
- MBA or Master's degree

Responsibilities

- Develop and execute partnership and sponsorship strategies that drive acquisition, awareness, and engagement within the priority segment.
- Identify, negotiate, and manage strategic partnerships with external organizations to support business growth objectives.
- Build compelling business cases, recommendations, and executive presentations to influence senior stakeholders.
- Lead operational excellence initiatives to improve customer experience, business processes, and portfolio performance.
- Drive cross-functional execution with Product, Marketing, Frontline, Risk, Operations, and other key partners.
- Identify emerging market trends, customer needs, and growth opportunities to inform strategic decision-making.
- Establish and monitor KPIs to measure partnership effectiveness, operational performance, and business impact.
- Lead and develop a high-performing team while fostering a culture of accountability, collaboration, and innovation.

Disclaimer:

AI may be used in evaluating candidates.

This posting is for an existing vacancy.

📌 Senior Manager, Customer Segments & Growth to lead partnerships, sponsorships, and operational initiatives (Toronto)
🏢 S.i. Systems
📍 Toronto