Director, Canadian Reinsurance Operations The Director, Canadian Reinsurance Operations is accountable for the management of Reinsurance Operations strategy, development and execution of plan s to meet the business needs for the increasing growth of reinsurance arrangements. These strategies will enhance process engineering and operational efficiency in order to manage risk and increase the organization’s effectiveness and ensure consistent high quality service delivery, while also delivering increased insight into all aspects of our reinsurance portfolio.

Strategic Thinking: Participate as part of the Group Reinsurance Management Team responsible for strategic planning and leadership; identify opportunities for the business to further its goals. Contribute to the strategic direction for the business, especially as it relates to Operations. Participate in key decisions on major projects and initiatives with business unit wide impact.

People Leadership: Effectively use strong communication skills to translate Segment business strategy into workable plans/projects for Reinsurance Operations. Lead, motivate and develop teams within Reinsurance Operations. Set transparent objectives for direct reports to attain business goals.

Lead and develop a customer centric culture by attracting and developing high performance employees and providing career growth opportunities in the area. Liaise with other Senior Management in Manulife Canada to align goals with business strategy.

Business Acumen: Proactively establishes and implements quality and productivity initiatives for continuous improvement. Delivers and executes large-scale projects which will transform business processing and Reinsurance Operations within Group Finance and Actuarial.



Provide business direction and planning to prioritize the development and maintenance of administration systems and other support technologies.

Develop and implement programs and benchmarks to measure quality and productivity within Reinsurance Operation’s processes.

Personal Effectiveness: Strong and practical risk taker focused on continuous self –development. Ability to interact with numerous other areas and Senior Management on key business issues as well as demonstrate strong managementskills in the areas of leadership, staff development, team building and organizational management Excellent understanding of the life insurance and reinsurance with the ability to translate external issues and trends to internal business strategy Strong change management and communication skills We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Manulife Financial

Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed,



sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. 125,100.00 CAD - $175,100.00 CAD Employees also have the chance to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #

📌 Short Term Operations Supervisor (Toronto)
🏢 Manulife Financial
📍 Toronto