You will be a key member of the Sales, Enablement, Communications, and Strategy team for RBC Bank. You will bring communication, creativity and change management expertise to build awareness, engagement and capability in support of RBC Bank’s business objectives, including accelerated growth and an exceptional client experience. As a change manager, you will enable and engage RBC’s distribution and advisor network to deliver RBC Bank’s strategic priorities and key initiatives that support short, medium, and long term business performance.

As an expert with experience in the field, you will provide strategy, planning, counsel, and execution to build awareness of and capability for RBC Bank’s cross-border solutions.

As a change manager, you will enable and engage RBC’s distribution and advisor network to deliver RBC Bank’s strategic priorities and key initiatives that support short, medium, and long term business performance. As an expert with experience in the field, you will provide strategy, planning, counsel, and execution to build awareness of and capability for RBC Bank’s cross-border solutions.

Work closely with Product, Marketing, Digital and Strategy leads within RBC Bank to develop content, tools, and resources for use across LOBs to enable our regional partners

Support partners and field colleagues in the development, communication, and delivery of new products, capabilities, and tools geared to enhance the advisor and client experience

Collaborate with RBC leadership (Regional Banking, Private Banking, Financial Planning)to raise awareness of and engagement with RBC Bank’s cross-border solutions as part of our growth journey as the dominant cross-border financial provider

Support the Regional Advisors, Cross Border Banking with accurate, consistent, and relevant communication as they coach and enable advisors and leaders in the field





Provide insights/feedback/voice of the client into strategy and implementation activities. Act as an advocate for retail and business network advisors, leaders, and clients within National Office including escalating gaps/requirements and anchoring resolution as appropriate.

Extensive experience within National Office, Integrated Markets, or the field

Strong implementation skills

Ability to impact & influence outside span of control

Experience in more than one line of business (Retail, BFS, Advice Center, International Business line)

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible advantages, competitive compensation, commissions, and stock where applicable.

A world-class training program in financial services.

Building Partnerships, Business, Business Objectives, Business Performance, Communication, Content Development, Copywriting, Customer Experience (CX), Detail-Oriented, Internal Communications, Multi-Level Communication, News Media, Oral Communications, Organizational Communications, People Management, Personal Initiative, Prioritization, Professional Presentation, Public Relations (PR), Publishing, Sales, Sales Communications, Teamwork

Full time

PERSONAL & COMMERCIAL BANKING

Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Sr. Manager, Cross Border Distribution & Enablement (Toronto)
🏢 RBC
📍 Toronto