Our client, an established property and casualty insurance organization, is seeking an experienced Sr.

Underwriting

Governance & Compliance Specialist to join its Corporate Underwriting team in Edmonton. Reporting to the Director of Underwriting and Product Development, this role combines complaint resolution, underwriting governance, internal audit, compliance, and regulatory oversight. You will conduct objective post-decision complaint reviews, prepare final position responses, support underwriting audits, and identify trends that can lead to stronger processes, training, and customer outcomes.

This is an excellent opportunity for a seasoned insurance professional who brings strong P&C; coverage knowledge, sound judgement, and the ability to interpret policy wording, underwriting practices, and regulatory requirements. Assess complaints from customers, stakeholders, regulators, and other parties in a timely, objective, and resolution-focused manner. Investigate complaints and prepare clear, well-supported final position letters.

Analyze complaint trends and present recommendations for process, policy, or service improvements to management. Participate in audits of underwriting files to ensure compliance with corporate standards, policies, processes, and underwriting guidelines. Communicate audit observations, recommendations, best practices, and opportunities for process improvement.

Identify training needs through audit and compliance activities and support the development and delivery of training plans. Monitor emerging community and stakeholder concerns, identify recurring themes, and contribute to discussions around policy and training improvements. Interpret applicable regulations, guidelines, and legislation and help ensure organizational practices remain compliant.

Maintain centralized governance records for broker programs, audit status, review frequency, and Corporate Underwriting oversight requirements. Support internal audit readiness,



regulatory preparedness, and reinsurance audit requirements. Robust knowledge of property and casualty insurance, including claims, coverage, underwriting risks, and risk management.

Demonstrated ability to read and accurately interpret policy wording and claims files.

Experience evaluating documents, processes, and policies to identify gaps, inconsistencies, and areas of risk. Strong relationship-building skills. Proficiency with Microsoft Word and Excel. Guidewire experience is an asset.

Experience with internal audit processes is an asset. Competitive base salary with annual bonus eligibility. Matching contributions to a Registered Pension Plan. Personal insurance reimbursement. Social events throughout the year.

Our client is a well-established Canadian property and casualty insurer serving customers across Western and Northern Canada through an extensive broker network. The organization provides home, automobile, and commercial insurance products and has built a reputation for responsive service, strong relationships, and creative insurance solutions. With more than four decades in the industry and a team of several hundred employees, the organization offers the stability of an established insurer while maintaining a collaborative, people-focused corporate culture.

If you are an experienced insurance professional who enjoys combining technical underwriting knowledge with investigation, compliance, governance, and continuous improvement, this could be an excellent next step in your career. DGA Careershas been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careersis well positioned to conduct searches with a national scope.

Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally. #

📌 Sr. Underwriting Governance & Compliance Specialist - 189 (Edmonton)
🏢 DGA Careers
📍 Edmonton