Description The Support Services Administrator is responsible for enabling the effectiveness of the Tenant Services Leadership through high-level executive support, coordination, and coordinates departmental activities, ensuring compliance with internal protocols and external regulatory requirements.

The Support Service Administrator is accountable for managing complex executive workflows, preparing leaders for internal and external engagements, and ensuring seamless coordination across leadership team within Tenancy Services Departments. The position serves as a central point of contact for the department, who holds confidential information and contributes to strategic initiatives, data management and process improvement.

The Support Service Administrator reports to Director of Support Services and will operate with autonomy, discretion, and precision, to bring proactive, anticipatory approach to executive support.

Requirements

Work Experience / Education / Certifications

- College Diploma or commensurate experience is preferred.
- 3-4 years’ proven administrative experience,



preferable in a non-profit environment.

Competencies / Skills / Attributes

- Demonstrated ability to self-start, prioritize multiple tasks, maintain attention to detail, and get things done with limited direction.
- Demonstrated experience supporting multiple executives and navigating complex organizational dynamics.
- Solid customer service orientation.
- Troubleshooting and problem-solving abilities; able to exercise independent judgment and make good decisions.
- Ability to build strong relationships across the company and to know when and how to involve others outside of own department to get things done.
- Technologically savvy – advanced knowledge and proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and an aptitude for new programs.
- Flare for visual presentations using PowerPoint and similar programs.
- Ability to handle confidential and sensitive materials.

📌 Support Services Administrator (Canada)
🏢 Neighbours Community Homes
📍 Canada