- Support team management

- Coordinate the unit's activities, action plans and initiatives

- Coach and guide a team composed primarily of highly experienced professionals

- Assign tasks and activities and regularly monitor progress

- Support talent development and employee engagement

- Identify, develop and recommend strategic directions and business positions

- Help determine the unit's service offer and ensure projects and activities are planned and executed

- Meet targets on time and on budget

- Manage results, performance, quality and client/partner satisfaction

- Develop training and skills development strategies and action plans for team members

- Help resolve complaints and problems in accordance with the organization's practices

- Play a non-decision-making role in hiring, performance management, discipline and skills development

- Manage the budget

- Lead and influence senior management and decision-making bodies

- Interact with stakeholders working in a wide range of other fields

Requirements

- Bachelor's degree in a related field
- A minimum of eight years of relevant experience

- Other combinations of qualifications and relevant experience may be considered

- Knowledge of French is required





- Extensive knowledge of the relevant field

- Ability to develop business positions and influence senior management and decision-making bodies

- Ability to manage individual performance, budgets, results, quality and client/partner satisfaction

Core Competencies

Demonstrates solid leadership in team management, talent development, and strategic direction while ensuring project execution aligns with budget and quality standards. Proficient in stakeholder interaction and performance management, with a focus on client satisfaction and employee engagement.

Highest-signal resume keywords

- Team Management

- Budget Management

- Performance Management

- Stakeholder Interaction

- Business Development

ATS Optimization Keywords

Hard Skills

- Bachelor's Degree

- Relevant Experience

- Budget Management

- Performance Management

- Quality Management

Soft Skills

- Coaching

- Guidance

- Problem Resolution

- Influencing

- Employee Engagement

Industry Keywords

- Client Satisfaction

- Strategic Direction

- Action Plans

- Talent Development

- Service Offer

📌 Team Leader, Management Support and Expertise (Montreal)
🏢 Jobtailor
📍 Montreal